Privacy policy

Privacy Policy

At Shoe Boxs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping and Billing Address

  • Payment Information

  • Device Information

  • Browser Information

  • IP Address

  • Order History and Shopping Activity

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations, shipping updates, and tracking information

  • Improve our website, products, and customer experience

  • Prevent fraudulent transactions and unauthorized activities

  • Comply with legal obligations

  • Send promotional offers and marketing communications (where applicable)

Payment Security

Your payment security is important to us.

All payments are processed through secure and trusted payment gateway providers.

We do not store:

  • Debit Card Details

  • Credit Card Details

  • UPI PIN

  • Net Banking Passwords

  • CVV Numbers

  • Other sensitive payment credentials

For Cash on Delivery (COD) orders, customer information may be used for order verification and fraud prevention purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic

  • Enhance shopping experience

  • Measure marketing performance

You may disable cookies through your browser settings at any time.

Third-Party Services

To operate our business efficiently, we may share necessary information with trusted third-party service providers, including:

  • Payment Gateway Providers

  • Shipping and Logistics Partners

  • Analytics Providers

  • Customer Support Platforms

  • Marketing and Advertising Platforms

These third parties only receive information required to perform their services.

Shopify Hosting

Our store is powered by Shopify.

Shopify provides us with a secure ecommerce platform that enables us to sell products and services online. Your data may be stored and processed through Shopify's secure infrastructure and systems.

For more information, please review Shopify's Privacy Policy.

Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information from:

  • Unauthorized Access

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we strive to protect your information, no online system can guarantee 100% security.

Your Rights

You may contact us at any time to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Unsubscribe from promotional communications

Data Retention

We retain customer information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal and tax obligations

  • Resolve disputes and enforce agreements

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

📧 Email: shoeboxssupport@gmail.com

📞 Phone: +91 9625875972

🌐 Website: https://shoeboxs.store

📍 Address:
31, Bodla Rd, Gokul Nagar, Gulab Nagar, Sulahkul Nagar, Agra, Uttar Pradesh 282010, India

Thank you for trusting Shoe Boxs.