Shipping policy

Shipping Policy

At Shoe Boxs, we are committed to delivering your orders quickly, safely, and efficiently across India.

Order Processing

All orders are processed within 24–48 hours after successful payment confirmation or COD verification.

Once your order is confirmed, it is carefully packed and dispatched from our warehouse within the processing period.

Orders placed on weekends, public holidays, or during high-demand periods may be processed on the next working day.

Delivery Timeline

We offer reliable shipping services across India.

Estimated Delivery Time:

  • Metro Cities: 3–5 Business Days

  • Other Locations: 4–7 Business Days

  • Remote Areas: Delivery may require additional time

Please note that delivery timelines are estimates and may vary depending on location, courier operations, and external factors.

Order Confirmation

After placing an order, customers will receive:

  • Order Confirmation via Email and/or WhatsApp

  • Payment Confirmation (for prepaid orders)

  • Order Details and Status Updates

Please ensure that your mobile number and email address are entered correctly during checkout.

Tracking Information

Once your order is shipped, you will receive:

  • Tracking ID

  • Tracking Link

  • Shipping Confirmation

via Email and/or WhatsApp.

Customers can track their orders in real time using the provided tracking details.

Shipping Charges

✅ Free Shipping on all prepaid orders across India.

💵 Cash on Delivery (COD) is available on eligible products and serviceable locations.

Any applicable COD or handling charges (if mentioned during checkout) will be clearly displayed before order confirmation.

No hidden charges will be applied.

Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of all orders.

Our delivery partners may vary depending on the delivery location and service availability.

Delays & Exceptions

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Festivals and public holidays

  • Weather conditions

  • Courier service disruptions

  • Transportation issues

  • Natural disasters

  • Government restrictions

  • Other unforeseen circumstances

Shoe Boxs shall not be held responsible for delays caused by courier partners or circumstances beyond our control.

Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping information.

Incorrect or incomplete details may result in:

  • Delivery delays

  • Failed delivery attempts

  • Return-to-origin (RTO) shipments

  • Order cancellation

Shoe Boxs reserves the right to cancel orders with incomplete, suspicious, or unverifiable delivery information.

Failed Delivery Attempts

Courier partners may make multiple delivery attempts.

If a customer is unavailable or refuses delivery repeatedly, the order may be returned to our warehouse.

Additional shipping charges may apply for re-shipment requests.

Cash on Delivery (COD) Verification

To prevent fake and fraudulent orders, Shoe Boxs may contact customers for order verification before dispatching COD orders.

Orders that cannot be verified may be cancelled without prior notice.

Need Help?

For any shipping-related questions or assistance, please contact us:

📧 Email: shoeboxssupport@gmail.com

📞 Phone: +91 9625875972

🌐 Website: https://shoeboxs.store

Thank you for choosing Shoe Boxs.